Tuesday, June 28, 2022
HomeOral HealthShare Your Why - Gonzalo Perez

Share Your Why – Gonzalo Perez

For Supervisor of Dental Case Administration Gonzalo Perez “dwelling the DentaQuest mission” means nobody is left behind.  

“My crew and I’ve to beat unthinkable obstacles to get our members what they want. Any such ardour and dedication requires a particular mixture of empathy, perseverance and outdoors of the field considering.”  

That is no exaggeration. Perez and his case managers take placing our mission in motion to an entire new stage. From contacting the Salvation Military to seek out shelter for a homeless member with end-stage renal illness to utilizing a bidirectional referral system to facilitate communication with members’ medical care groups, case managers spare no effort to assist these in want. 

In so doing, crew members show not solely the invaluable advantages of medical-dental integration—an idea that isn’t but adopted extensively inside well being care—but in addition how they’re advancing our future, one among our 5 core values. 

“After we attain out to members, the main target could also be oral well being, however through the case administration course of, we inevitably come throughout main gaps in bodily or psychological well being and change into a referral supply. We always talk with groups on the medical facet to help members. 

“Dental case administration is among the new frontiers in managed care and is rising by leaps and bounds. It’s turning into a differentiator and common factor in our bids to win new enterprise,” says Perez. “My crew sits on the crossroads of many traits in well being care, like medical-dental integration, addressing social determinants of well being and practising person-centered fashions of care. We apply a prevention-focused method to our work, striving to cut back or remove oral well being points earlier than they happen.” 

Perez largely credit DentaQuest’s sturdy tradition of profession development, worker funding and ahead considering for the chance to be a part of dental case administration, an rising pattern that delivers significant outcomes.   

“We’re greater than a dental insurance coverage firm. We’re a driver for change and higher well being care, and I discover myself within the reasonably lucky place to steer our efforts on this space as we ship wonderful case administration to our present members and put together for future progress as an organization.” 




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